All very efficient, good communication

Exceptional service from the team at Newport

Paul was reassuring, thorough and had a very pleasant manner when dealing with me and my car. He went out of his way to help me as a customer.

Great service lovely car

Always the best

I arrived an hour early as my son had undergone urgent surgery late the night before and the assistant managed to fit me in early I was extremely grateful

Friendly ,reliable competent

Done in a timely manner

10/10 satisfaction.Aimee made everything effortless.

Kept informed every thing explained upfront. Offered tea while waiting. Given a lift to work and back. Car cleaned when returning.

Completed work to required standard.

Good customer service at the mini show room

I was completely happy with the help and attention giiven

Did a good job on time

Car was investigated whilst I waited a morning with a cup of coffee and worked on my laptop, I had to return the next day for the part to be replaced which only took around an hour and half. My car was cleaned & hoovered to a great standard

Satisfied

Polite, friendly and very helpful staff, it was a pleasant experience, nothing was too much trouble

Made to feel welcome and a valued customer.

Good communication, gave good advice

I usually deal with Paul Hardy and his customer care and attention to detail is excellent.

Carried out efficiently and to time

The service advisor (Paul) really was first class. He took a genuine interest in me and wanted to make sure that all was good with the car. There's some potential concerns about the wrap around plastic bumper and he was most reassuring.

I was contacted to explain what needed to be done and was given a price for the work. I was kept up to date with the car's progress and it was ready for collection at the specified time.

Work fine and on time

very rfficient and friendly

Service and MOT completed whilst I waited. Also sold me a new Mini whilst waiting !

Highly recommendable experience.

Lisa was lovely, car was booked in quickly with coirtesy car. Just disappointed about length of time for repairs

Could not be faulted delivered a professional service in every aspect

Friendly and efficient.

I haven't had a service but have spoken to the service centre regarding a service plan. I am very happy with the plan I have taken out

Great service

Good service well looked after.

An excellent service throughout. I would recommend though that you operate courtesy transport for customers into town.

They helped my daughter find her first car. Looked after us in the process

Great service when getting my old Mini serviced and buying my new Mini

I would have given 5 but I had to wait 1 and a half hours for the check- thought it would be 1 hour

Efficient.

No complications and my car is running smoothly.

Always helpful and pleasant

issue was quickly identified and dealt with, communications were efficient

Staff professional, nothing to much trouble. Paper explained to me.

Quick, informative and well done work. Car was cleaned and vented before picking up.

I was phoned every day to let me know what was happening with my car

Simple service executed quickly - all was as it should have been.

Paul Mcgerish was lovely

Service my Myles was excellent

Never had a problem with the service we received from Mini. Kept me informed throughout the day.

We were attended by Aimee and she was very helpful.the job was completed to our satisfaction in two days and Aimee kept us fully informed all the way.

Everything was done to ensure my satisfaction