They replaced the defective part of the car and washed / vacuumed the car before I left the dealer.

No problems with appointment, cost and timing explained to me and ready on time.

An overall pleasant experience

Very good service

We were well informed and updated regularly.It was done to satisfaction

Would have been lower but Nicola sorted it for me. Sorted the tyres and the service for next month saves my time bringing it back in again.

No complaints

Very clean and very friendly staff

Top stuff

Fantastic,

Jack Quinn went out of his way to send me friendly update emails on the progress of my car, and was a pleasure to deal with throughout the process

Jack was brilliant, kept up to date and a great service.

Care and attention with a smile.

Everything was to a high standard

The only reason I didn't put completely satisfied is because it is a little pricey for services, MOT's and brake fluid change

Currently awaiting my new car and during that time my service needed doing, the team at Newport arranged to complete the service free of charge, excellent service

Good service and experience

Lewis and the reception staff were extremely attentive

all my questions were answered and had a nice little test drive

My car was collected and returned to my address. I was extremely grateful for this, and feel it was over and above service. I was contacted regularly by Chris, the guy working on my car.

Lewis & Sandra looked after us during our visit

Check in and service were as I would expect. Chris was very welcoming and professional.

Easy to arrange appointment and good communication

Completely satisfied. They went out of their way to help me as I was unable to deliver my car ?? to them.

Good service

When I contacted the dealership, the sales person was very welcoming and knowledgeable. She arranged a test drive with various models for me consider. My delivery experience was a pleasure, I was shown the controls and my mobile was set up for me.

No problems. Professional and courteous

Made to feel welcome

All good

Polite and helpful staff

Extremely satisfied, love the lady who greets you with a smile. She is so professional, remembers your name when you return to pick your car up. The staff explain everything that's been completed on your car.