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Customer Reviews.

service

5

The call before my appointment to ensure the time is still convenient and the after service call is nothing I have experienced with any other dealership.

08 October 2019

sales

5

I was well looked after by Will Cull. He was very patient with my requirements and when the car was handed over took time to take me through all of it's features.

08 October 2019

service

5

Everything carried out as requested

06 October 2019

service

5

They have answers for all my questions and solutions to any issues.

03 October 2019

sales

5

Great customer service. Quick service from choosing my car to picking it up (just under 2 weeks). All the staff were welcoming and friendly.

01 October 2019

service

5

The problems were sorted out

01 October 2019

sales

5

good product good customer services

01 October 2019

sales

5

Staff very helpful and as a customer made to feel very special

28 September 2019

service

5

Thorough service, quick turnaround

28 September 2019

service

5

Great people and a really friendly atmosphere when your there

28 September 2019

service

5

All aspects of the service covered. Love the vehicle check video.

27 September 2019

service

5

See above

27 September 2019

service

5

Friendly and helpful staff

27 September 2019

sales

5

An excellent service all round

27 September 2019

service

5

Very efficient and professional service

27 September 2019

sales

5

Miles dealt with all questions efficiently.

25 September 2019

service

5

Brilliant staff, very friendly and helpful. Very pleasant surroundings to sit and wait for the work to be carried out.

24 September 2019

sales

5

Because they were ?????????? in every thing from beginning to end

22 September 2019

service

5

Everything asked for dealt with car ready on time kept in contact Appreciated the video of health check

22 September 2019

service

3

I expected a quicker appointment

21 September 2019

service

3

Left waiting when collecting vehicle from having a service because the staff were in a meeting, not informed that there would be a delay found out from another customer. Had to approach a sales team member to expedite.

20 September 2019

service

5

King staff, good communication and very helpful.

20 September 2019

sales

5

Miles our sales person was extremely helpful and professional during the whole process from start to finish.

16 September 2019

sales

5

Salesman told me everything I needed to know.

16 September 2019

service

5

Kept informed of all the things that the car needed and total professionalism from this dealer.

14 September 2019

sales

5

Nothing but excellent

13 September 2019

sales

5

Everything was hassle free! Coffee is delicious too!

12 September 2019

service

5

Paul was a great help at my time of need!

12 September 2019

service

5

Well looked after from start to finish and service completed on time

09 September 2019

service

2

The only good thing I can say which I always find pleasing is that my car gets a mini valet inside and out which is a nice touch.

09 September 2019

service

5

The job was done quickly and efficiently

09 September 2019

service

5

It was a good friendly service and well dealt with

03 September 2019

service

5

Very good - Amy was patient and dealt with all my questions efficiently. Tim Owen

02 September 2019

service

5

Nicola and Ryan were great from start to finish and kept me informed with timings of the job. I had to pick my car up earlier than expected and they were able to work around my needs without hesitation.

02 September 2019

service

4

Generally good service. Problem with booking made by phone was the only negative - booking confirmation did not match the appointment agreed on the phone.

30 August 2019

service

4

Very satisfied with the service. My only criticism is I did not receive video clip which I was advised had been sent and the log bod had not been completed.

27 August 2019

service

5

Courteous and helpful staff.

23 August 2019

service

5

Great quick service handled on a professional manner

23 August 2019

service

5

Overall excellent service

19 August 2019

service

5

Very satisfied but the car could have been cleaned a lot better especially the wheels I look after the car myself and at 75 years of age I do a better job.

18 August 2019

service

5

Really helpful and friendly

18 August 2019

service

4

The Mechanic Paul who I spoke to on the phone when I had a problem on holiday was extremely helpful, knew what the problem was, booked the car in as an emergency + courteous. As was Aimee in Customer service when I delivered the car and on collection

17 August 2019

sales

5

Very quick service and would recommend mini to family and friends.

16 August 2019

service

4

Great service from Miles listened to customer needs

15 August 2019

service

4

Looked after

11 August 2019

service

4

As part of the birthday check the car was supposed to be washed and cleaned inside, very poor quality

11 August 2019

service

5

Very satisfied like I said friendly and helpful

10 August 2019

service

5

My expectations were fully met. Nic explained the process. Her manner was very friendly yet professional. A very good ambassador. The video of the courtesy health check was really unexpected but added an additional tier of service for customers.

10 August 2019

sales

5

Everything was explained from purchase to handover, handover was very smooth, all paperwork ready and took very little time to complete

09 August 2019

sales

5

Everyone was friendly and very helpful. Miles was only an email or phone call away. Unlike previous experience that once order for the car was placed customer service was non existent