The call before my appointment to ensure the time is still convenient and the after service call is nothing I have experienced with any other dealership.

I was well looked after by Will Cull. He was very patient with my requirements and when the car was handed over took time to take me through all of it's features.

Everything carried out as requested

They have answers for all my questions and solutions to any issues.

Great customer service. Quick service from choosing my car to picking it up (just under 2 weeks). All the staff were welcoming and friendly.

The problems were sorted out

good product good customer services

Staff very helpful and as a customer made to feel very special

Thorough service, quick turnaround

Great people and a really friendly atmosphere when your there

All aspects of the service covered. Love the vehicle check video.

See above

Friendly and helpful staff

An excellent service all round

Very efficient and professional service

Miles dealt with all questions efficiently.

Brilliant staff, very friendly and helpful. Very pleasant surroundings to sit and wait for the work to be carried out.

Because they were ?????????? in every thing from beginning to end

Everything asked for dealt with car ready on time kept in contact Appreciated the video of health check

I expected a quicker appointment

Left waiting when collecting vehicle from having a service because the staff were in a meeting, not informed that there would be a delay found out from another customer. Had to approach a sales team member to expedite.

King staff, good communication and very helpful.

Miles our sales person was extremely helpful and professional during the whole process from start to finish.

Salesman told me everything I needed to know.

Kept informed of all the things that the car needed and total professionalism from this dealer.

Nothing but excellent

Everything was hassle free! Coffee is delicious too!

Paul was a great help at my time of need!

Well looked after from start to finish and service completed on time

The only good thing I can say which I always find pleasing is that my car gets a mini valet inside and out which is a nice touch.

The job was done quickly and efficiently

It was a good friendly service and well dealt with

Very good - Amy was patient and dealt with all my questions efficiently. Tim Owen

Nicola and Ryan were great from start to finish and kept me informed with timings of the job. I had to pick my car up earlier than expected and they were able to work around my needs without hesitation.

Generally good service. Problem with booking made by phone was the only negative - booking confirmation did not match the appointment agreed on the phone.

Very satisfied with the service. My only criticism is I did not receive video clip which I was advised had been sent and the log bod had not been completed.

Courteous and helpful staff.

Great quick service handled on a professional manner

Overall excellent service

Very satisfied but the car could have been cleaned a lot better especially the wheels I look after the car myself and at 75 years of age I do a better job.

Really helpful and friendly

The Mechanic Paul who I spoke to on the phone when I had a problem on holiday was extremely helpful, knew what the problem was, booked the car in as an emergency + courteous. As was Aimee in Customer service when I delivered the car and on collection

Very quick service and would recommend mini to family and friends.

Great service from Miles listened to customer needs

Looked after

As part of the birthday check the car was supposed to be washed and cleaned inside, very poor quality

Very satisfied like I said friendly and helpful

My expectations were fully met. Nic explained the process. Her manner was very friendly yet professional. A very good ambassador. The video of the courtesy health check was really unexpected but added an additional tier of service for customers.

Everything was explained from purchase to handover, handover was very smooth, all paperwork ready and took very little time to complete

Everyone was friendly and very helpful. Miles was only an email or phone call away. Unlike previous experience that once order for the car was placed customer service was non existent