Excellent prompt service
Excellent prompt service
Made the service easy and smooth. Welcoming plot both me and my daughter
Excellent service. Staff were extremely pleasant and helpful. Absolutely no complaints.
Got the job done as promised.
Paul, my point of contact, was informative and attentive throughout.
Great service everytime!
Excellent customer service
Friendly and very helpful service. I was very stressed - having to pick up my car when I should have been looking for my son's housecat which had managed to escape and was under my care. You were very polite despite my being tetchy. Thank you.
Friendly, And efficient service. All went smoothly. Were very accommodating when I had to pick up my car earlier to fit in with collecting my dog From the vets
Miles, was incredibly helpful and friendly and answered all my questions.
Well it was really good
Service good. Car driver excellent...over phone booking excellent However not happy with. Paul. Gave me a different price than I was quoted..
Very organised, meet in the car park by the lovrly lady who is alwsys polite and warming. Desk very organised and waiting for me.
My sales executive, Tilly was so helpful and friendly. Made the whole process so straightforward and enjoyable.
Car booked in and if needed a loan car available to use
Because the car was collected and returned as agreed. The service was done.
Have never been disappointed with services etc done on my car. All staff always helpful and really pleasant.
Excellent communication and service
Courteous, polite and efficient throughout
Great customer service
Excellent service and very professional
Convenient local service team. Friendly
Matthew was wonderful, the hygiene was superb and service first class
Excellent friendly service from James the financial person and Miles the sales agent, nothing to much trouble
I got regular feedback on the progress of the repair
Excellent personal contact before, during and after service. First class service, well impressed. Covid precautions handled well.
Great service from Rachel Wendy and Paul
Easy to do business with, 0% Finance was a clincher, and the people were friendly and knowledgeable.
Synter mini in particular Paul, were all fantastic. Paul handled an incredibly difficult situation with the utmost professionalism and I really appreciate his support in pursuing a goodwill gesture from mini.
Paul who handled the problem with my car was efficient, professional and courteous
great service by staff and well informed
Requested that if possible would like return of my Mini by about 2.00 p.m. and was telephoned by 11.30am to say it was ready for collection which was really appreciated.
Mechanic, Paul was extremely obliging, very informative, kept me aware of the condition of the car, very professional.
Both Dan and Tilly were friendly but professional clearly explaining all aspects of the purchasing process and checking my understanding.
Have always had a good experience
Very easy to book in and get sorted
Was easy to communicate with via phone and email
Callum was very efficient and found us a car very quickly. We were able to complete the purchase on the same day.
A smooth, professional and friendly service from start to finish. Paul McGleish, a pleasure to deal with.
Painless experience, all explained well, questions answered
Car went in for an oil change, I mentioned that there was an issue with the sat nav update. They also resolved this.
Apponitment time was kept to...no waiting around. Paul was polite and efficient.
Paul McGleish made it so easy for us. Made us feel so relaxed. It was not all about cars which my Wife and I like. Explained everything in great detail. When we change the car again we will be definitely contacting Paul. Thanks Paul.
Excellent service both from Mini Assistance and Sytner Newport.
No fault in service
Service receptionist, Nicola was efficient and very helpful.