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Customer Reviews.

service

4

Work completed as promised

09 April 2021

sales

5

Prompt communication

08 April 2021

sales

5

Professional and thorough. Warm and friendly

08 April 2021

sales

5

Understood our situation and were very accommodating

08 April 2021

service

5

Was offered the option to wait, but chose to arrange a lift for myself. Mini called when the car was ready.

08 April 2021

sales

5

Quick and efficient. Tilly and her team found the exact car I wanted.

07 April 2021

service

4

Service done and car ready for collection as advised

06 April 2021

sales

5

Everything went well even with the Covid lockdown problem.

06 April 2021

service

5

The fault was diagnosed, part ordered, delivered and replaced within 24 hours.

06 April 2021

sales

5

Swift & friendly handover of my new car

05 April 2021

service

4

Good service and prompt completion. Shame there is no valeting service available

02 April 2021

service

5

It was quick and professional

01 April 2021

service

5

Efficient, COVID safe visit throughout.

01 April 2021

service

5

Excellent customer service , professional at all times.

01 April 2021

service

4.5

Car was serviced on time, kept up to date throughout

30 March 2021

service

5

System check and the gent who explained the results was brilliant.

29 March 2021

service

5

Excellent service. Friendly helpful and efficient.

28 March 2021

sales

5

I bought the car when restriction due to Covid were in place and the handover was handled really well.

28 March 2021

service

5

No issues

28 March 2021

sales

5

frendly and helpful service at Newport

28 March 2021

service

4

Good service provided.

28 March 2021

service

5

Everything was explained and happened as expected

27 March 2021

service

5

As usual superb service all around

26 March 2021

service

5

As always, prompt and efficient, even in these difficult times of Covid.

23 March 2021

service

5

They let me know cost and then when car was ready to collect.

22 March 2021

service

5

Excellent customer service

22 March 2021

service

5

Polite and friendly as well as efficient.

22 March 2021

service

5

easy process from start to finish and was always informed what was going on 5 star service

18 March 2021

service

5

One of the best service providers i have ever come across

18 March 2021

service

5

The service was straightforward, especially considering my service was during lockdown.

18 March 2021

sales

5

Really pleased with the help from James

17 March 2021

service

5

Really happy with the service I received

17 March 2021

service

5

staff are very helpful

16 March 2021

sales

5

IT was all strait forward

14 March 2021

service

5

Great service and super friendly!

14 March 2021

service

5

all work done as requested

14 March 2021

service

5

Again just so friendly, professional and welcoming. The experience is always a joyful one.

11 March 2021

sales

5

From my online enquiry, a vehicle was sourced based on my configuration and within a week I took delivery of my new Mini Cooper. Excellent service from start to finish from James Sharpe and James Chesworth at Sytner Mini, Newport.

10 March 2021

sales

5

Tilly & James made the process smooth and easy

10 March 2021

service

5

Everything went smoothly, from drop off to being kept informed, and pick up.

10 March 2021

sales

5

James Sharpe sent the extra mile to find us the car spec we wanted and even after the vehicle we picked was sold elsewhere, he found us another one within the day.

09 March 2021

service

5

Loved the fact that my car was collected and delivered back to me. Disappointed in the Covid excuse for the lack of cleaning/valeting, but understand that is a nationwide BMW policy. Did want my hands free sorted out, and my radio stations altered.

09 March 2021

service

5

Friendly helpful staff

09 March 2021

service

5

Excellent response to problem and satisfactory outcome.

09 March 2021

sales

5

I have been a customer at mini for many years now and spent a lot of money and enjoy having a new one every couple of years.

09 March 2021

service

5

Accommodates to needs.. I couldn't pick my car up in time on the same day as the MOT and it wasn't a problem.

09 March 2021

service

5

work was carried out really quick. Nothing was too trouble

08 March 2021

sales

5

James was knowledgeable, made me feel as though he wasn't being pushed into anything. Kept in regular contact throughout the build and was always approachable. He is a credit to Mini Newport

07 March 2021

sales

5

James Sharpe was helpful, laid back and great to deal with and the other members of staff.

06 March 2021

service

5

It was easy enough to take the car for required servicing even in covid times. Staff were attentive and communicated as needed in line with protocols- were friendly and called to confirm work required