OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
68 ratings and 28 comments received in the last 90 days.
13 March 2022
When I contacted the dealership, the sales person was very welcoming and knowledgeable. She arranged a test drive with various models for me consider. My delivery experience was a pleasure, I was shown the controls and my mobile was set up for me.
28 February 2022
Everything done quickly and effectively.
18 February 2022
Tilly in the Newport store was fantastic. Super helpful and polite. Can't rate this enough
13 February 2022
No problems at all, knowledgeable staff regarding the car and options and no issues with the finance
05 February 2022
They made the whole process easy and enjoyable
05 February 2022
Louise was amazing and made everything so easy and was extremely patient while I made my decision
25 January 2022
Great friendly knowledgeable staff
24 January 2022
Great support in choosing a new car and earlier than expected delivery
03 April 2022
Lewis and the reception staff were extremely attentive
01 April 2022
My car was collected and returned to my address. I was extremely grateful for this, and feel it was over and above service. I was contacted regularly by Chris, the guy working on my car.
28 March 2022
Lewis & Sandra looked after us during our visit
27 March 2022
Check in and service were as I would expect. Chris was very welcoming and professional.
16 March 2022
Easy to arrange appointment and good communication
15 March 2022
Good service
15 March 2022
Completely satisfied. They went out of their way to help me as I was unable to deliver my car ?? to them.
11 March 2022
No problems. Professional and courteous
09 March 2022
Made to feel welcome
07 March 2022
Polite and helpful staff
03 April 2022
all my questions were answered and had a nice little test drive