OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 93 comments received in the last 90 days.
02 November 2025
From start to finish, my experience purchasing the new Mini Aceman was nothing short of outstanding. The entire process felt modern, transparent, and genuinely enjoyable - a rare thing when it comes to buying a car!
02 November 2025
Kept me informed and very friendly, professional staff especially Giuseppe and Tilly.
01 November 2025
Responsive and communicate well. No issues.
29 October 2025
Giuseppe was amazing. He listened to what I wanted and took the time to make sure I achieved this. He showed me various models to make sure. He made sure I understood the paperwork and was extremely helpful and patient throughout. Credit to Sytner
26 October 2025
The service was exemplary. The level of support given was exactly as we requested.
03 October 2025
The car arrived earlier than expected keot informed of what was going on
30 September 2025
Very easy and everything well explained
30 September 2025
Kayleigh was a star. She listened to what we needed in and from the vehicle and then discussed the options available. She was able to show us 2 vehicles so that we could make an informed decision. She was extremely helpful and patient during handover
11 September 2025
Guiseppe was outstanding
30 October 2025
Was kept upto date with all aspects of the service and everything was explained to me personally
30 October 2025
Great team, always receptive
28 October 2025
Pretty good overall
27 October 2025
Great service from arrival at Sytner Newport to completion of service & handover by Dan.
26 October 2025
Did what was asked in the promised timescale
26 October 2025
Everything went smoothly, I was kept informed throughout
25 October 2025
Staff are helpful and polite.
22 October 2025
Paul Service Advisor then enlightened me on the details of my first car service Put my mind at rest that the service was in capable hands
20 October 2025
The problem was solved
18 October 2025
Excellent
FIND Sytner Newport
Address
- Usk Way, The Old Town Dock, Newport, NP20 2DS
Opening Hours
- Mon–Fri:08:00 - 20:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01633 241 500
Address
- Usk Way, The Old Town Dock, Newport, NP20 2DS
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01633 241 500
02 November 2025
Jack and his team were brilliant