OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 77 comments received in the last 90 days.
27 May 2026
I was very unsure of what car to buy and Tom helped me decide on the best option for me Tilly then provided me with all the finance options
12 May 2026
Fantastic service!
06 May 2026
Amazing staff who explained everything!
03 May 2026
Easy to do business with
30 April 2026
THE SERVICE WAS OUTSTANDING AND AND A SMOOTH HANDOVER
25 April 2026
Lovely salespeople, Kayleigh and Tilly. Good communication.
24 April 2026
Really happy with the process and all staff at Newport Sytner Mini. Kayleigh was brilliant throughout, she kept in touch with us, informing us of all details. Amazing young lady!
23 April 2026
Very friendly & helpful.
14 April 2026
The whole transaction process was completed very efficiently and smoothly.
27 May 2026
I emailed paul asked for an apt, in the time period specified. He emailed me back with an apt. The day before the MOt I had a checkin email which was a bit confusing, I filled it in, Paul checked it. on the day everything went ahead smoothly.
24 May 2026
Paul was very polite and welcoming and I felt at ease in the showroom waiting for my car to be done.
23 May 2026
Very pleased
15 May 2026
All staff were fantastic
13 May 2026
Wow, I couldn't ask for better service! Paul is a top bloke who arranged a taxi for me to get to work and reassured me that they would look after me. He also allowed me to speak to the service manager who also was a top bloke and very pragmatic.
12 May 2026
Considerably better customer service than I have received to date using Dick Lovett Bristol
12 May 2026
Polite, on time and not as expensive as I anticipated
11 May 2026
Paul and the team were excellent
11 May 2026
Amazing service from Paul as always!
11 May 2026
Did everything they said they would.
FIND Sytner Newport.
Address
- Usk Way, The Old Town Dock, Newport, NP20 2DS
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01633 241 500
Newport as well as surrounding areas including Cwmbran, Ebbw Vale, Blackwood and Chepstow
Address
- Usk Way, The Old Town Dock, Newport, NP20 2DS
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01633 241 500
Newport as well as surrounding areas including Cwmbran, Ebbw Vale, Blackwood and Chepstow
27 May 2026
Giuseppe was my sales assistant and he was fantastic! he explained everything in detail and made the whole process so easy! I have also recommended that my parents look at a Mini as i am so happy! They will be in touch with him very soon.