OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 84 comments received in the last 90 days.
07 January 2026
Kayleigh and the team were fantastic, friendly, personable bit professional and they listened to my requirements to ensure i had great service.
03 January 2026
We had an absolutely outstanding experience working with Waleed and Jack. This was the second time we've dealt with them, From start to finish, they went above and beyond to make the entire process as easy as possible.
03 January 2026
Communication was great. Service with a smile.
02 January 2026
Faultless buying experience.
01 January 2026
Very helpful and knowledgeable
20 December 2025
From first contact with Dealer throughout the purchase process Waleed was helpful friendly knowledgeable and efficient. His handover was great fully explaining the new version to me
17 December 2025
Sales team explained everything in detail the process of purchasing , feature of the car , test drive ,Discount. over all the process was very smooth and they ensured me to come back if I have any questions even after purchase.
09 December 2025
Guiseppe Caruso has been excellent regarding car pick up and guiding me through the new car operations. Before and after sales have been excellent. I can always reach him if I have any further questions/queries.
02 December 2025
Really appreciated doing a lot of the documentation online, made for a smoother experience, meaning I could get on my way in the new car.
11 January 2026
Friendly, professional service.
11 January 2026
Made me feel really comfortable and were helpful and friendly
10 January 2026
Dealt with by Paul who was exactly what customer care should be. Engaging , polite and efficient ????
08 January 2026
Good service, washed the car, videos the MOT, couldn't ask for more.
06 January 2026
Polite and efficient
06 January 2026
Great welcome on arrival,offered coffee & a comfortable seat in a warm environment
03 January 2026
Helpful people.
01 January 2026
Wherever I've needed a service or getting something checked over, Sytner's have always been very helpful
01 January 2026
Gave me an initial cost, final bill was a bit cheaper so happy with that. Car easily booked in on the app and I was contacted about collecting my car when I was ready.
28 December 2025
Polite, friendly staff. Efficient service.
FIND Sytner Newport.
Address
- Usk Way, The Old Town Dock, Newport, NP20 2DS
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01633 241 500
Newport as well as surrounding areas including Cwmbran, Ebbw Vale, Blackwood and Chepstow
Address
- Usk Way, The Old Town Dock, Newport, NP20 2DS
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01633 241 500
Newport as well as surrounding areas including Cwmbran, Ebbw Vale, Blackwood and Chepstow
09 January 2026
We were made to feel very welcome at the centre by both Kayleigh and Tilly and offered refreshments whilst we discussed the options available with the new car. It was a warm and comfortable environment .