OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
131 ratings and 87 comments received in the last 90 days.
02 September 2025
Waled was super helpful and very pleasant to deal with. It was very easy to trade in my Mini and buy another. I definitely recommend Mini in Newport
02 September 2025
Easy to discuss my requirements and found staff to be supportive with advice and knowledge
31 August 2025
The whole process was simply explained step by step
30 August 2025
treated courtesy at all times
28 August 2025
The team always go above and beyond, super friendly, can't fault them.
22 August 2025
A very positive buying experience
19 August 2025
Excellent service.
12 August 2025
No complaints
07 August 2025
The whole process was brilliant, not stressful at all.
10 September 2025
Excellent service (Paul) and vehicle was returned - work complete - promptly.
10 September 2025
Good feedback
08 September 2025
Paul on reception waste very hrlpful
08 September 2025
The initial person who greeted me was new to the job and was a bit unsure about getting me to the right person quickly
07 September 2025
Very helpful, no hard sell.
04 September 2025
5 stars, great
02 September 2025
Good service
02 September 2025
Very friendly and helpful
02 September 2025
as above very helpful
01 September 2025
This branch has improved out of all recognition !
04 September 2025
I was kept up to date with my order. Rang me when my car arrived.