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Customer Reviews.

service

5

prompt and efficient

09 July 2018

service

3.5

Only had 1st service so it was only oil and filter change. I thought I had a problem with bump on start up. Your engineer send me a video of him checking my car. All OK

03 July 2018

service

4

They completed the job in time Car was hovered inside tiny oil mark on door handle

30 June 2018

service

5

Problem was quickly established and repaired

22 June 2018

sales

5

Welcoming, helpful and friendly staff. It was great to see my new Mini all lit up in the showroom.

17 June 2018

service

4

A long wait for the service

16 June 2018

service

4

service completed promptly/helpful staff/comfortable waiting area. minus one star as the complimentary car wash was not available. This happened last time as well.

12 June 2018

service

5

Staff excellent,given a lift into town centre by Dan the sales person we purchased the Mini from while work was carried out on the car.

08 June 2018

service

4

As above

07 June 2018

service

4

I wanted the car serviced as I have owned it for a year but they said it wasn't due and didn't do it.

01 June 2018

service

3

All great but no courtesy car available. Ended up being without a car for two days

31 May 2018

service

4.5

Unable any longer to do some cosmetic work on the wheel hubs.

31 May 2018

service

3

Fairly satisfied as only just bought the vehicle end of Feb so wasn’t expecting to have and extra expense so soon

30 May 2018

sales

5

Callum was so helpful and in no way pushy which is what I like. The lady who sorted the finance was fab as well and know she will contact me in 3 years to see what she can do for me

30 May 2018

sales

5

The car handover was completed as expected.

29 May 2018

sales

5

The staff at Newport specifically Callum & Deb.

29 May 2018

service

5

Because of the we were dealt with

24 May 2018

service

5

Great experience, friendly staff.

23 May 2018

service

5

Great communication

22 May 2018

service

5

I would definitely use again for my servicing, the staff were great at keeping us updated on the repairs required on my car, I couldn’t find any faults from arranging the repair to collecting, fantastic service!

22 May 2018

service

5

Reliable friendly service

22 May 2018

service

5

See my first answer

21 May 2018

sales

5

Because mini cars and the sale ppl are just amzing even with ppl with bipolar

21 May 2018

service

5

Great and personalised service - health check was done quickly and the car beautifully clean also! Amazing!

19 May 2018

service

5

First class

18 May 2018

service

5

Kept informed at all times

17 May 2018

service

5

all works carried out as requested and ready on time

17 May 2018

service

4

It was very good, after previous past experience with my other min's

15 May 2018

service

5

Very efficient and was told straight away when the car was ready

14 May 2018

service

5

I find all the staff very polite and very helpful

14 May 2018

service

5

Cleaned my mini after an MOT

12 May 2018

sales

5

Great teamwork & follow up

12 May 2018

service

5

Very professional in all aspects - felt reassured that everything required was carried out on my car.

10 May 2018

service

5

Staff dealing with us polite and informative

10 May 2018

service

5

Efficient and friendly

09 May 2018

sales

4

There were a couple times when we had to wait despite having an appointment.

09 May 2018

service

4

Service was fine, not quite 100% see above

09 May 2018

sales

5

Although there was an issue in terms of the spec on my first car this was quickly resolved and a new car ordered. I know Julian and Debbie did everything they could to push along the paperwork for the handover of vehicle and kept me informed.

09 May 2018

service

5

I am totally satisfied

08 May 2018

service

5

Very happy with friendly service.

04 May 2018

service

5

Josh was fantastic. Advised what was being carried out on my car. How long it would be etc. Very polite and knowledgeable young man

03 May 2018

service

4

The few problems that I had were, hopefully, sorted . The reason for a 4 rating instead of 5 is because my car was returned to me filthy dirty and has needed a really good clean.

02 May 2018

service

5

Usual efficient service

01 May 2018

service

4

Good service

24 April 2018

service

5

I only had to have a MOT but the staff were so pleasant and chatty while I waited. The car when ready for home was immaculate both inside and out.

23 April 2018

service

5

The quality of service and video was of a very high standard

22 April 2018

service

4

Good service

21 April 2018

service

5

Customer service excellent unfortunately I do not know the ladies name I dealt with when I brought my car in for a service , but she is a real asset to your team .

20 April 2018

service

4

I had problems with a drop in fuel efficiency and lack of power so booked into mini Newport They looked at car and found no problems but have offered to look at again in may when I’m off work Staff were really friendly and helpful

20 April 2018

service

4

Very satisfied with valet and vehicle check